#05. Designer's Choice#1 (Soft Color)

 Let our skilled designers craft a beautiful and unique bouquet for you, using our available stock. The Designer’s Choice Bouquet, our most cost-effective option, allows our talented designers to express themselves freely through floral arrangements.

 Whether you have a specific colour theme or flower preference, kindly leave us a note, and we'll do our best to fulfill your wishes. Opting for a Designer’s Choice Bouquet ensures you'll receive a distinctively designed arrangement. Feel free to communicate any specific requests, either by reaching out directly or including them in the cart page instructions. While we strive to accommodate all requests, please be aware that availability on the day of delivery may vary (e.g., due to seasonal flowers not being imported or delayed bloom).

 Moreover, please inform us of any cultural sensitivities related to colour or floral types. Your thoughtful consideration will guide us in creating a bouquet that aligns perfectly with your preferences.

Delivery Policy

- Specific Times: We are unable to guarantee delivery at a specific time, but we are normally able to deliver within 6 hours on orders.

- If No One is Home or recipients are not available: Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for delivery. If delivery is to an apartment, we will call the recipient to confirm if available for delivery. -Recipient Maybe Contacted: In some cases, the florist may contact the recipient to ensure s/he or they will be home to accept the delivery.

- To ensure smooth and timely delivery, kindly double-check the accuracy of the recipient's address and contact information. Providing incorrect details, such as an inaccurate address or contact number, may result in delays or additional delivery attempts, incurring extra charges. Your attention to accurate information greatly assists us in delivering your order efficiently.

-Request to Leave Item at Door: The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorstep, porch, yard or any location where the recipient cannot accept the arrangement themselves. We cannot be held responsible for missing or faulty product due to this special request.

Pick up

 Kindly note our curbside pickup service at the back of the building, with a designated loading area for quick order retrieval. Please avoid parking in this zone. We appreciate your cooperation in ensuring a smooth experience for everyone. Kindly pick up your order within a 15-minute window.

Cancellations

 To provide you with the best possible service, you can cancel your order 24 hours prior to delivery (1 day notice). Also, If your item is “en route” or “delivered”, we will be unable to cancel the order. To cancel an order, please call our store.